West Malaysia - You are automatically entitled for free shipping once the total amount of your purchases are RM200 & above in one order.
East Malaysia - You are automatically entitled for free shipping once the total amount of your purchases are RM250 & above in one order.
Q. How do purchase my order on the site?
To order your purchase :-
Click “Add to cart” button on the products you wish to purchase.
Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
You'll need to fill in your "Billing Details".
You'll need to fill in your "Delivery Details".
Click "Continue" on the "Delivery Method" step.
Next you'll need to choose your payment method. Kindly reconfirm your delivery details and agree on the terms and condition then click “Continue” button.
Click “Confirm Order” to complete the order.
Note: For customer who choses "Bank Transfer" payment method, kindly upload the transaction receipt to our website under "My Account" for verification on the day of order. Your order will be automatically cancelled if no valid transaction receipt if uploaded by the day of order. https://www.budgetmeme.com/notification
Q. What are the payment methods available?
We offer various kind of Payment Methods as shown below :-
1. Online Payment/ Credit Card (Powered by e-GHL)
You can simply make payment via our website payment gateway immediately upon check out. *Strongly recommended
2. ATM Bank-in
Bank : Maybank
Bank Account : 512884091910
Account Name : Meme Clothing & Fashion
After you made the payment, please upload the transaction receipt to our website under "My Account" within 24 hours after order is made for verification. https://www.budgetmeme.com/notification
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Log-in your account → Click on “My Account” → Edit your account information here.
Log-in your account → Click on “My Account” → Click on "Modify your address book entries" → Edit your shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
Click on “Forgotten Password” and fill your email that used to register the account in the box.
A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at email@example.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped cannot be cancel.
Q. How long does the delivery usually takes?
West Malaysia - We will post your parcel on the same-day/next-day (working days) after payment. You will receive it in around 1-2 working days after posting.
East Malaysia - We will post your parcel on the same-day/next-day (working days) after payment. You will receive it in around 2-3 working days after posting.
Note: Working days (Monday - Friday)
Q. I still have doubts!
Sorry that we're unable to clear all your doubts in the F.A.Q page. Kindly contact us at the messenger box of our website for any questions you may have.